# Error Codes Glossary
This Glossary can be used to interpret various Error Codes that you might receive from the Output JSON.
# Glossary
Error | Cause | Solution |
---|---|---|
Please provide all necessary details | API header, params or body is incorrect | Refer Sample Codes in our Guide and correct your Request Format |
Api request limit over | You do not have a valid API plan or your API Credits are exhausted | Please subscribe for the FaceAPI plan you require |
Some of the Image Attributes in 'get_image_attr' are missing | API was unable to detect any faces | Kindly ensure the faces in the image are frontal and of a minimum dimension. Refer |
Unable to process | Face Compare API responds this error when a face is not found in one or both of the images | Ensure Images aren't rotated and contains a Face |
Something went wrong | Face Vector API responds this error when it is unable to process the Vector conversion, usually because there is no face detected in the image | Ensure images uploaded contains a face and are not rotated (Images should be right way up) |
Usage limits breached, files will not be processed. Please remove the batch | Face Search API returns this response because either there is no active plan or you have reached the limit of allotted database size | Subscribe to a Face Search plan with the database size you require |
Unexpected field | Face Search API format was incorrect, Server responds back with an additional parameter called incorrect field to help you debug your request with ease | Refer to API documentation and ensure all tags and fields are correct |
Please upgrade to continue | You do not have a valid Face Search Plan | Subscribe to a Face Search Plan |
Plan expired Please recharge to continue | You do not have a valid Face API Pan | Subscribe to a Face Search Plan |
Invalid Image |
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